.... Just brilliant, has a fantastic way with people but keeps to story ....

Michael, Perth

… How to listen and be assertive to gain trust …

… By taking the time to think about all outcomes before acting, speaking, doing …

I would definately recommend this program. It keeps given me the motivation and tools to improve myself.

Fast 2009 Participant

… Identifying my personality type and learning how to control my physiology to influence others and become more positive in all situations …

… Daily with my staff …

… I can now map a clear picture for future growth both personal and work in future …

… Listen to people ask more questions, be assertive …

Once again Pauline and Susan have given a very informative program. Everytime I have a session with them I have taken away at least 1 thing (usually several) that assists me right away in being a better manager

John Fast 2009

…I"ve learnt where my less developed strengths are and I"ve been given some tools to help me develop them in a very practical and realistic way…